FAQ

With SQIN you have found your mobile skin advisor for your pocket.
SQIN is the App when it comes to skin problems, skin care, routines and many other topics related to your skin. It's there to help you throughout your life and support you in all matters relating to your skin health.

Discover with us how beautiful healthy skin is!

You can download the SQIN app free of charge from the Google Play or Apple App Store directly to your smartphone.

As soon as you open the app, you start a skin analysis. This is how we learn about the condition, type and needs of your skin. From this information about you and your skin, we develop your personalised beauty programme for a healthier lifestyle and better skin.

Every day, SQIN has new exciting tasks for you to solve and articles to discover. So keep checking back!

With the help of your individual details when using the app for the first time, we create a beauty programme tailored to you and your skin.
You'll receive daily tasks that match you and your interests, personalised magazine articles and beauty tips, as well as special grooming routines.

This way we can support you specifically with your skin care and achieve your goal together: Healthier, more beautiful skin!

You have a question or a problem?

Feel free to send us an email to support@sqin.co and we will answer you as soon as possible.

First, check that you have the latest version of the app installed. You can also switch on the automatic updates for SQIN to always have the latest version.

If the problem persists, please send us an email to support@sqin.co with the following details:
Description of the problem, device type (Samsung Galaxy S10, iPhone X, ...), iOS/Android version, app version

We will get back to you as soon as possible.

When you use the app for the first time, you define your goals and interests. On this basis, we create suitable daily tasks for you.
You are rewarded with beauty points for completing these tasks. The more beauty points you collect, the faster you level up and receive more benefits in the app.

Plus, you'll get a little closer to your dream of healthier skin every day!

Get daily updates on the latest beauty trends and the best skincare tips here. Discover great DIYs, tips & tricks, tutorials and much more! In the category "Recommended articles" you will always find articles that are suitable for you and your skin.